Level Lite is designed to provide personalized onboarding and training process of Microsoft Office365 technology stack with focus on micro-learning content and personalized learning paths. Level Lite enables SMB companies to empower workforce and address the following pains:
When a user begins to interact with Level Light, they will be asked to do a short interview. Leve Lite chatbot will ask a couple of questions to better understand the profile, digital readiness level, and needs of the user. This information will be available in the portal and will be used to better help each individual user.
A personal learning journey will be offered in the “Learnings” section of Level Light. When the scan is complete, personal learning journey is offered as well, which will continuously adjust to the progress of the user. The chatbot will motivate to try new learnings and badges.
Level Light enables true engagement through proactive campaigns. This is a set of messages that is scheduled to specific target audiences. For example for people who are really into Teams, people who want to learn more about organizing notes and todos, or who want to know more about “Smarter meetings”. People can decide for themselves whether they want to participate, which is what most people do – with great satisfaction!
When people have questions about Microsoft 365 they can ask them to WorkplaceBuddy. An answer is guaranteed as questions that are (yet) unknown to the chatbot will be answered by support experts from Level Lite. A notification will be sent to people with the relevant answer, and the chatbot will know the answers next time.